Retail Banking Staff are responsible to help consumers create accounts and answer queries that arise and are involved in consumer banks that deal with various kinds of accounts like lending, credit cards, internal bank functions and others. Generally, Retail Banking officers interact with customers, providing information about the process and analyze their credit worthiness.  They explain available loans or credit and determine if a loan can be approved and schedules payment dues. Retail banking stays updated with new types of loans and services.

Retail Banking Staff Resume Template

Evan Graham

Bill Tower Ave.

Tamuning, Guam 6548

Phone: (654)423-8761


To secure a Retail banking staff position where analytical and management skills can help to increase profitability of the company

Summary of Qualifications:

  • Excellent communication and interpersonal skills
  • Thorough understanding about banking and accounting principles
  • Good mathematical, observational and analytical skills
  • Adept in computer applications and systems
  • Consistently in work regarding maintenance of data
  • Customer Service oriented
  • Extensive knowledge in rapport building
  • Flexible, detail oriented and multitasking

Career Experiences:

2008-2011: Retail Banking Staff: Bank of Guam; Tamuning, Guam

  • In charge of opening and closing of different accounts
  • Interacted with customers, answering their queries
  • Present different kinds of loans available
  • Gathers information required to determine if loan is to be approved
  • Scheduling payments of loans of clients
  • Maintaining record of clients
  • Made reports of clients for the head management

2005-2007: Account Clerk: TPM Retail Bank; Tamuning, Guam

  • Responsible for processing accounts related with TPM Bank
  • Handled task of ledger entries
  • Maintaining active accounts and posting transaction for the client
  • Preparing reports by gathering, analyzing and summarizing data of accounts
  • prepared a daily financial transaction done
  • answering clients feedbacks and queries politely

Education: 2000-2004: Bachelor of Science in Accounting: Tamuning College, Guam

Professional references would be furnished upon request