Invoicing Clerks are tasked with reviewing and preparing all invoices for sold or ordered products before being mailed to clients. They are also responsible for processing automated invoicing to ensure their visibility in online systems to enable registered member clients to access their due payments online. The often work closely with sales and operations to ensure that invoices are correct to ensure error-free customer billing.
Telecoms Invoicing Resume Template
Terry J. Hancock
West St. John St., San Jose, CA
Phone: (408) 776-3354
To work as an Invoicing Clerk for a large broadband internet or mobile phone network company
Summary of Qualification
- More than 6 years of qualified experience as an invoicing clerk for a large telecoms company.
- Excellent verbal and written communication skills
- Excellent analytical and computational skills.
Career Experience/Job History
2005– Present: Invoicing Clerk, Verizon Telecoms, L.A.
- Monitor daily billing cycles and system billing queues on sales accounting systems to ensure timely billing and prompt collections of due service payments.
- Coordinate and interface with operations staff to review billing information, reconciling actual hour usage and applying correct tariff rates to ensure accurate and error-free customer invoicing.
- Ensure that information presented in online billing system correctly matches information reflected in the ERP billing system
- Update ERP system for payments received online, check or cash
- Receive and process payment reports from offline and remote cashier offices in the telecoms centers and branches assigned
- Adjudicate customer billing complaints for less than $20 disputes and refer to second level telecoms billing supervisor for higher amounts.
2005 – present: In-house training on use of SAP billing system and middleware for online access.
2002 – 2005: BS Accounting, Boston University
Professional reference to be furnished upon request
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