With trend towards outsourcing the Business Process Outsourcing Sales Manager is responsible for getting corporate clients to off-shore their labor-intensive rule-based operations to more cost effective countries. The position has often evolved from a System Integration sales manager who offers 3rd party IT services to companies.
BPO Sales Manager Resume Template
Robert A. Englebert
Burbank, LA, California
Phone: 0818- 343-7687
To take on a management position in supporting the marketing and selling of BPO services to corporate clients for both front office and back office labor intensive operations.
Summary of Qualification
- Excellent verbal and written communication skills in English
- Excellent management, organizing and team building skills fro team-based selling.
- High project management experience in installing systems integration.
- Eight years of experience in the marketing and selling support for IT services in two of the countries largest IT companies.
Career Experience/Job History
2005 – Present: Account Manager, Cisco Systems, Ltd
- Provide client support in any project management initiative for systems and network integration development.
- Serve as a single point of contact for pre and post sales client support.
- Ensure that in-house resources as well as the technical staff necessary to consummate a project are available throughout the project engagement.
- Provide continuing sales support to clients after each engagement
- Secure competitor intelligence information
- Mentor new recruits into the sales force.
1999 – 2005 Sales Account Officer, Microsoft, Redmont
- Support nationwide dealer network for MS products and services
- Ensure complete product knowledge when facing the customer
1995 – 1999
Bachelor of Science in Computer Engineering, MIT, Bastion
Professional reference will be furnished upon request
Subject Matter Experts Resume Template
BPO Lead Manager Resume Template
Chronological Resume Template
Writing your Résumé Objective
Mental Health Professional Resume Template
Legal Attorney Resume Template
Job Placement Officer Resume Template
IT Security Resume Template
IT Director Resume Template
High School Teacher Resume Template
Financial Planner Resume Template