With trend towards outsourcing the Business Process Outsourcing Sales Manager is responsible for getting corporate clients to off-shore their labor-intensive rule-based operations to more cost effective countries.  The position has often evolved from a System Integration sales manager who offers 3rd party IT services to companies.

BPO Sales Manager Resume Template

Robert A. Englebert

Burbank, LA, California

Phone: 0818- 343-7687



To take on a management position in supporting the marketing and selling of BPO services to corporate clients for both front office and back office labor intensive operations.

Summary of Qualification

  • Excellent verbal and written communication skills in English
  • Excellent management, organizing and team building skills fro team-based selling.
  • High project management experience in installing systems integration.
  • Eight years of experience in the marketing and selling support for IT services in two of the countries largest IT companies.

Career Experience/Job History

2005 – Present:  Account Manager, Cisco Systems, Ltd

  • Provide client support in any project management initiative for systems and network integration development.
  • Serve as a single point of contact for pre and post sales client support.
  • Ensure that in-house resources as well as the technical staff necessary to consummate a project are available throughout the project engagement.
  • Provide continuing sales support to clients after each engagement
  • Secure competitor intelligence information
  • Mentor new recruits into the sales force.

1999 – 2005 Sales Account Officer, Microsoft, Redmont

  • Support nationwide dealer network for MS products and services
  • Ensure complete product knowledge when facing the customer


1995 – 1999

Bachelor of Science in Computer Engineering, MIT, Bastion

Professional reference will be furnished upon request