A Bank Receptionist is highly visible and important position, the first point of contact for customers or a bridge between the clients and personnel in a bank. Bank Receptionists face clients consistently, thus, they have the power to start off a client’s banking experience on a positive note.  They are responsible for performing basic mix clerical and administrative duties, nonstop professional attitude and outward appearance on the general public. This line of work is completely a high level of stress and customer service.

Bank Receptionist Resume Template

Chloe Cardigan

09- Red Antelope Alley

Rockford, Illinois 1423

Phone: (878)564-5431



To obtain a position as Bank Receptionist wherein I can utilize my skills, experiences and be an asset in a reputable company

Summary of Qualifications:

  • With pleasing personality
  • Possesses excellent interpersonal and communication skills
  • Broad knowledge on various services and schemes of customer service
  • Can work under pressure in a stressful environment
  • Highly organized and ability to multitask
  • Highly understands the rule of confidentiality
  • Knowledgeable of Banking procedures and process
  • Ability to work alone with or without supervision

Career Experiences:

2007-2011: Bank receptionist: Bank of Rockford, Illinois

  • Responsible for greeting customers and answering their inquiries
  • Maintaining banking files of clients
  • Providing a positive contact on every transaction
  • Assisting clients while accessing their safe deposit boxes
  • Disseminate banking services information such as insurance policies, health plan and banking packages
  • Perform both clerical and administrative tasks assigned

2003-2006: Customer Support Staff; Global Services Inc.; Rockford, Illinois

  • Handling customer queries
  • Maintain and develop customer relationships with all the clients
  • Preparing daily activities for customer care department
  • Responsible in analyzing sales data and make a report from it
  • Analyze and resolve customer complaints
  • Responsible for a follow-up call for new customers and active existing customers
  • Provide responses on feedbacks and requests of customers immediately

Education: 1998-2003: Bachelor of Science in Commerce; Rockford College; Rockford, Illinois

Professional references would be furnished upon request