The Product or Service Development Manager heads a team of think tank specialists often culled from various departments to gather inputs on what can make its products or services more compelling to buy in the markets they are sold. The position often heads a committee which can also involve focus groups with identified clients along with market research people. The resume may include product development efforts that have resulted in revenues or positive customer feedback.
Product/Service Development Manager Resume Template
Stewart V. Cornwallis
Via Pontaccio, Milan, Italy
Phone: 06-5098-7354
Objective
A management position in the product development department of a global airline or telecommunications company
Summary of Qualification
- 12 years of experience in the service development department of a major global airline, rising through the ranks starting from an office clerk to become the product development manager.
- Introduced service enhancements that have netted significant passenger patronage scattered over the last 5 years as a manager.
- Excellent management and organizing and communication skills
Career Experience/Job History
1998 – Present: Assistant Product Development Manager, Virgin Atlantic Airlines, US Operations
- Introduce children amenities onboard trans-Atlantic flights during off-peak which have resulted in more passenger-seat-mile consumption.
- Propose improvements on the first, business and coach classes
- Review and update the product features and service metrics of each class of service according to market needs and competition.
- Conduct regular product reviews
Education
2002 – Present : Various in-house trainings along with 3rd party workshops and seminars on marketing psychographics and demographic trends, airline product evolution, marketing solutions and trends
2003 – 2006: MBA, Claremont Graduate University, CA.
1994 – 1998 : Bachelor of Arts in Commerce, Columbia College, Hollywood.
Professional reference will be furnished upon request.
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