The restaurant manager heads a branch of a restaurant chain and is often autonomous in running the chain as an independent business unit with accountability for revenue generation, kitchen operation, marketing, HR functions, purchasing, and customer relations. Capital investments are often referred to headquarters or approvals. The objectives of a restaurant manager are to ensure cost-effective operations, customer satisfaction and high revenue turnover.
Restaurant Manager Resume Template
Fermin G. Cheng
Hudson St., Buffalo, NY
Phone: 718-445-4512
Objective
To be a Restaurant Manager for a large metropolitan restaurant chain
Summary of Qualification
- Total of 8 years of experience in restaurant management chain specializing in Chinese foods
- Excellent social and interpersonal skills in dealing with clients.
- Excellent verbal and written communication skills in English and Chinese
Career Experience/Job History
2002 – Present: Restaurant Manager, Tao Restaurant
- Ensure that maintenance and decor are standard and well-kept
- Supervise staff (kitchen, front desk, housekeeping)
- Supervise advertising and promotional campaigns
- Prepare budgets and manage finances
- Oversee large conventions, wedding and birthday receptions, shows, group bookings, and reservations.
- Regularly interact with guests and patrons to gauge their satisfaction levels and what can be improved in with restaurant operations.
- Deal with customer complaints immediate with reduction is price tag or outright
- Do everything in their power to maintain the reputation of the establishment, improve customer satisfaction and encourage growth.
Education
2000 – 2002: MBA, New York State University
1994 – 1998: Bachelor of Arts, Restaurant Management, Institute of culinary Education, New York
Professional reference will be furnished upon request
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