Hotel Manager Resume Template


Depending on the size of a hotel, the head of a branch, if it’s a chain of hotels, is often a manager with an assistant who can be assigned to a second shift to cover managing the 24-hours operations of a hotel. They are assigned by the hotel headquarter management to oversee every aspect of hotel operation as a business unit, making sure they operate within budgets, getting the room occupancy rates thriving. Making guests happy and the cash registers ticking.

Hotel Manager Resume Template

Donald K. Ramp

East St., Buffalo, NY

Phone: 718-335-4477

ramp_dk@ycmail.com

Objective

To be a Hotel Manager for a large international hotel chain

Summary of Qualification

  • Total of 9 years of experience in hotel management
  • Excellent social and interpersonal skills in dealing with clients.
  • Excellent verbal and written communication skills in English, German and Spanish

Career Experience/Job History

2006 – Present: Hotel Manager,  Hotel Marriot, NYC

  • Ensure that hotel interior and exteriors are properly and regularly maintained.
  • Resolve customer complaints immediately with discounts or vouchers for free meals in the hotel restaurants or free 2-3 day rooms on their next visit.
  • Develop and supervise advertising campaigns
  • Prepare budgets for headquarter approval and manage operations within approved budgets.
  • Oversee conventions and events held in the hotel’s function rooms to make sure everything is in order.
  • Randomly interact with hotel guests to gauge their satisfaction levels and note down areas for improvement’ alternatively, conduct guest surveys.

2001 – 2006:  Assistant Manager,  Shangri-la Hotels, Chicago

  • Assist the Hotel Manager in administrative hotel matters.
  • Supervise hotel staff as required.

Education

2001 – 2003: MBA, New York State University

1998 – 2001: Bachelor of Arts, Hotel and Restaurant Management, Pennsylvania State University

Professional reference will be furnished upon request

Category: Management Resume Templates

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