Customer Service Resume Template


Resume for Customer Service job is to be done in a simple language and should be brief so that the recruiter is able to spend least time to read the contents and assess the suitability of the candidate. Application should preferably accompany a cover letter which should be brief and the details of qualification and other particulars should form an attachment thereto. Both the cover letters and the attachment should conspicuously mention that the application made is for entry level or experienced positions to enable the recruiters’ staff to segregate the applications accordingly within the least possible time since time is a precious element for every one in any organization.

Customer Service Resume Template

Roger Martin

87, La Martiniere

Kingsway

Leicestershire

Tel.No.123-456-7890

Email:martin_r@ymail.com

Career Objective: To excel in this direction to ensure my customers attain maximum satisfaction.

Summary of Qualifications

  • Demonstrated leadership quality with ability to interact with people at all levels;
  • Excellent communication skills
  • Give a patient hearing to public’s grievances with attitude to address them effectively.

Career Experience/Job History

2008 – 2009 – an International Call Centre

  • Trainee customer relation representative and was trained in public speaking, telephone etiquette, direct interaction with persons posing as clients;
  • Customer Relation Representative in the call center to attend to customers’ queries, resolving their complaints, give a patient hearing and meeting their requirements, reminding clients against their alerts requests for any payments, etc.

2009 – to date – a private telecommunication organization

  • Customer Service Executive to look after customers’ enquiries and complaints received through emails and over phones and attending to the same;
  • Provide quotes for any specific enquiry/requirement to the clients and follow up with them to close the deal, arranging and supervising installation and commissioning;

Education

2004-2007 – Ireland University

  • Bachelor’s Degree in Social Work & Human Welfare with 79% aggregate;

2007-2008– Distance Education department, Ireland University.

  • Post-Graduate Diploma in Business Management & Client Relationship with 86% aggregate.

Reference can be provided, if required, at the time of interview.

Category: Customer Service Resume Templates

Comments (1)

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  1. Flor says:

    Thanks so much for your contribution on the resumes elaboration!! You’ve really helped me :) everything is really helpful and I like that you provide a good explanation and suggestions for every type of resume.
    Thanks!!

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