Customer Service Representative Resume Template


Customer service representatives interact with the customers and give them the required information about products and services. They and usually work in a call center  .Customer services representatives help customers in opening account, resolving complaints and gathering information about products and services.

The candidates applying for the job of a customer service representative should have excellent communication skills, both written and verbal. They are also required to be well versed with the usage of computers. Give below is a sample resume of customer care representative for your reference.

Customer Service Representative Resume Template

Luke Martin

London UK

Mobile: 01212 45748793

Email: Lukem@jade.com

Objective : Customer care expert having  experience in servicing customers through phones and emails and addressing their issues effectively looking for a challenging  role in a reputed call center .

Professional Experience

2006 – 2010 Customer Service Representative, GX Computers, London

Responsibilities

  • Communicating with multiple customers through phones.
  • Trouble shooting customers technical issues.
  • Helping to solve customer issues by giving them appropriate resolutions.
  • Escalating unsolved customer  issues to the next level
  • Training the newly joined employees
  • Giving suggestions to improve the existing customer care process

Professional Experience

2005– 2006 Customer Care Executive, Sell tone London

Responsibilities

  • Replying to emails form customers.
  • Customer service interactions both over phone and emails.
  • Promoting new products
  • Supporting sales representatives.
  • Processing orders for products through phone.

Education

  • High School Diploma, Jupiter High School , London 2000

Achievements

  • Best customer care executive Sell tone 2006

Hobbies

  • Socializing
  • Sports

Reference

Can be provided upon request

Category: Customer Service Resume Templates

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