Customer Service Agent Resume Template

Resume for Customer Service Agent job is to be done in a simple language and should be brief so that the recruiter is able to spend least time to read the contents and assess the suitability of the candidate. Application should preferably accompany a cover letter which should be brief and the details of qualification and other particulars should form an attachment thereto. Both the cover letters and the attachment should conspicuously mention that the application made is for entry level or experienced positions to enable the recruiters’ staff to segregate the applications accordingly within the least possible time since time is a precious element for every one in any organization.

Customer Service Agent Resume Template

Johnson Kimbley

1206, 12th floor, Paradise Apartment


Phone 980-765-1234

Career Objective: To excel in providing customer service on a long term career plan and build a large client database for the organization.

Summary of Qualifications

Good personality with pleasing manners, patience in explaining features of different investment schemes;

If required, go even out of the way to help any client as a measure of customer retention;

Thorough knowledge of insurance and other savings scheme with their salient features to be able to discuss and convince clients.

Career Experience/Job History

2007 – to date Freelance Customer Service Agent

  • Underwent training programs conducted by a couple of insurance companies and have been soliciting business on insurance as well as other savings schemes with ability to highlight tax benefits, incentives available, etc. to the clients and have thus been able to do business of GBP10000 per year.
  • Have a team of 6 people working under me to tap the market and high net worth individuals (HNI).


2004 to 2007 – University of Kensington

  • Degree in Business Administration and Management with 70% aggregate marks.

Reference: Available against specific request/if mandatory.

Category: Customer Service Resume Templates

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