Call Centre Manager Resume Template


A call centre executive or manager required having communication skills and a good presentable attitude as the field requires pure interpersonal communication with them.

The person should have a positive tone and should be clear in his talking. The call centre executive is required to take up queries and calls of the customers and solve them.

Call Center Manager Resume Template

Gary Hicks

City Mall Road

Houston

Phone: 76534654

gary65@ycmail.com

Objective

A highly skilled call centre manager with a good base experience in the management field. Possess a good knowledge in administration of call centre and the services.

Summary of Qualification

  • Good customer relation skills and customer handling skills
  • Possess effective managerial, organizational and problem solving skills.
  • Possess knowledge on internet and computer working capabilities.

Career Experience/Job History

2005 till present

Info COM Solutions

Call Centre Manager

  • Successfully lead a team of well groomed call centre professionals and achieved the set goals.
  • Responsible for training, hiring and supervising call centre employees. Conducted training sessions for new employees.

Education

2003-2006

Bachelors in Arts, Customer Service Management Institute.

Professional reference will be furnished upon request

Category: Customer Service Resume Templates

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