Airline Reservation & Ticketing Clerk Resume Template

Trained in handling the airline’s automated reservation and ticketing system, the airline reservation and ticketing clerk is at the forefront of an airline’s sales to ensure that walk-in passengers to an airline ticket office are properly booked and ticketed for the intended flight.  The position is the traditional direct airline selling and is now basically in competition with equivalent clerks in travel agents as well as online booking and “ticketless” ticketing.

Airline Reservation & Ticketing Clerk Resume Template

Joachim V.  Ferrias

Santa Monica, CA

Phone: 310-445-5929


To join the airline sales team as a Reservation and Ticketing Clerk for a commercial international airline

Summary of Qualification

  • 4 years in the airline CRS as a travel agent
  • Excellent interpersonal and verbal communication skills in English and Spanish

Career Experience/Job History

2006 – Present:  Reservation & Ticketing Clerk, Thomas Cooks Travels, New York

  • Provide complete travel documentation to customers making booking through its office, either as walk-in or sent by courier if made over the phone.
  • Maintain healthy business relations with airline ticket representatives in the area.
  • Comply with tariff structure and published schedules of airlines in the travel packages.
  • Coordinate with hotel and car rental agencies for the best deals to be included in travel packages.
  • Check airline frequently flyer mileage availability and apply if asked.


2006 – Present: In-house training on the SABER reservation and ticketing systems, frequent flyer system of American Airlines, Delta and Continental airlines.

2003 – 2006: Bachelor of Arts in Advertising, University of Phoenix, Brookfield campus.

Professional reference will be furnished upon request.

Category: Transportation Resume Templates

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