Airline Reservation And Ticketing Agent Resume Template

Airline Reservation and Ticketing Agents are traditional airline ticket sellers directly employed by airlines, unlike travel agents who are essentially middlemen brokers.  They are responsible for providing airline reservation and tickets which have now been slowly being overshadowed by online booking and paperless airline tickets. Frequent travelers who patronize specific airlines often deal with airline reservation and ticketing agents directly.

Airline Reservation and Ticketing Agent Resume Template

Mildred S. Sandoval

Worthington St., Springfield, Illinois

Phone: (413) 359-7992


To work as an Airline Reservation and Ticketing Agent for a large international airline

Summary of Qualification

  • Nearly 4 years of experience as an airline reservation and ticketing agent for a large commercial airline
  • Excellent command of geography, time zones and nationalities.
  • Excellent verbal communication and interpersonal skills

Career Experience/Job History

2006 – Present: Airline Reservation and Ticketing Agent, United Airlines

  • Ensure sufficient ticket stocks for the day and prepare stocks for the purpose.
  • Attend seminars and trainings in the use of airline reservation, ticketing and frequent flyer systems.
  • Refer to IATA and OAG publication for airport and travel information when dealing with potential passengers.
  • Perform seat bookings and ticketing phoned-in and walk-in customers.
  • Perform group bookings as requested from travel agents and companies.
  • Provide accurate airline ticket price quotation in accordance with its tariff structure for class of service, destination routing, time of year and the application of mileage credits from frequent flyer program.
  • Observe work shift schedules, grooming standards and customer facing responsibilities


2004 – 2007: High School Diploma, Cowden-Henrick High School, Shelby, IL

Professional reference to be furnished upon request

Category: Transportation Resume Templates

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